To access your account and all features please Login or Register

What are Q-Codes/Debug Codes?

Common Codes

FF, 00 – 19, D0 – D3: Please check if the CPU is installed correctly and then clear the CMOS.

31 – 3B, 51 – 55: Problem related to CPU and memory. Please clear the CMOS. Re-install the CPU and memory.

D4 – D5: PCI resource allocation error. Out of Resources.

D6, 92 – 97: The graphics card or iGPU could not be recognized. Please clear CMOS and try re-installing the graphics card. If the problem still exists, please try installing the graphics card in other slots or try other graphics cards.

D7: The keyboard and mouse could not be recognized. Please try re-installing the keyboard and mouse.

9A – 9D: Problem related to USB devices. Please try removing all USB devices.

E8 – EB: S3 Resume failed (S3=Sleep)

03: System is entering S3 state (S3=Sleep)

04: System is entering S4 state (S4=Hibernate)

05: System is entering S5 state (S5=Soft power off)

30: System is waking up from S3 state (S3=Sleep)

40: System is waking up from S4 state (S4=Hibernate)

A2: Issue with a storage device, Remove all storage devices apart from the OS drive.

A9: System is in BIOS

AA: System is entering OS